Rental Policy

1. Rental Information, Availability & Duration

• Equipment can be rented for up to 7 days.
• For rentals longer than 7 days, please contact us via WhatsApp to arrange a custom plan.
• Each rental period lasts 24 hours from your chosen pick-up time.

WhatsApp: +34 673 77 63 69

2. Discounts & Combos

• Discounts start from the 4th rental day.

• Combo pricing is available for multiple items:

  • 1 item: €25 per day
  • Combo 3 (3 items): €60 per day (€20 per item)
• Combos are available for 1 to 5 items, with daily discounts applying from the 4th day onward.
• A detailed price table is available upon request.
• Additional items can be added at any time at the original daily rental rate for the current rental period.

Example: Renting 3 items for 3 days costs €180 (based on €20 per item per day). If you decide to add an extra item to your existing combo, you only pay €20 per day for that item instead of the standard €25 per day. 

3. Equipment Condition

• We provide premium equipment as official distributors of Reedin, Brunotti, Neilpryde, and Mick Fanning Softboards in Spain.
• All equipment is regularly maintained to ensure top performance and safety.

4. Switch As You Wish

• You may swap equipment during your rental period at no additional cost, subject to availability.
• Please inform us in advance to ensure the desired gear is ready.

5. Pick-Up & Return

• You may select your preferred pick-up time during booking.
• The rental duration is calculated from that time (24 hours).

• Returns must be made on time according to your rental agreement.

  • Late returns are subject to a penalty of:

    • €25 per hour, or
    • €100 per day
• Our opening hours are listed at the bottom of each page on our website.
• Inspect the equipment for any damage, defects, or issues before use. If no issues are reported, the equipment is considered received in good condition.

6. Security Deposit & Payment

• A security deposit of €250 is required for all gear (soft tops, twin tips, surfboards, foil boards, foils, wings, kites, SUPs, and wing boards).

• The deposit can be secured by either:

  • Blocking the amount on your credit/debit card, this will be released once the equipment has been inspected and confirmed to be free of damage. Or,
  • Paying €25 insurance and leaving your passport or ID as a deposit.

Note: Insurance or deposit does not cover loss, theft, or gross negligence.

7. Optional Gear Insurance

• For €25 per rental item, you can cover accidental damage to the rented material.
• Insurance does not cover loss, theft, or gross negligence.

8. Cancellation Policy

• Free cancellation or modification up to 24 hours before your rental start time.
• After that, a 20% cancellation fee applies.
• Early returns are non-refundable. Additional items can be added at any time at the original daily rental rate for the current rental period. See discounts & Combos (Section 2)

9. User Responsibilities

• Renting from Surco means using premium equipment that is also available for sale.

• You are responsible for:

  • Repair costs in case of damage.
  • Loss of resale value if equipment is damaged.
  • Covering the time the gear is unavailable due to repairs.
• See the Damage Policy (section 12) for detailed penalty information.
• Before the rental period starts, the customer is responsible for carefully inspecting the equipment for any defects, damage, or other issues. Any problems must be reported before use. If no issues are reported, the equipment will be considered to have been received in good condition.

10. Rental Requirements

• Minimum age: 18 years.
• A valid ID must be presented at pick-up.
• Independent level of riding. (Surco School reserves the right to deny equipment rental if we determine that your skill level is insufficient for safe use)

11. Liability & Safety

• Watersports involve inherent risks. By renting, you acknowledge and accept these risks.
• Surco is not liable for accidents, injuries, or damage to third parties during the use of rented equipment.
• You must use appropriate safety gear at all times (helmet, leash, impact vest, etc.).

12. Damage Policy

• Two Types of Damage

• Basic Damage (< €200):

  Size	Penalty
  XS	€50
  S	€100
  M	€150
  L	€200
  XL	€250

Major Damage (> €250):

• • • Keep it: You can buy the damaged item at the current (web)shop price with a 3-day rental discount (repair costs not included).
    • Leave it: You pay 50% of the new price.




Note: Insurance does not cover loss, theft, or gross negligence.